When you sign up to CreditorWatch ensure your correct business address is entered. A verification letter will then be sent to this address.
When you receive your verification letter in the post (usually between 3-5 working days) log in to CreditorWatch and click the 'Verify My Account' tile on the dashboard and follow the steps.
You will also find these instructions in your on-boarding email. Verifying your account gives you full access to all features including the ability to register defaults and make in-app purchases.