Frequently Asked Questions

A collection of common questions and answers

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16 articles in this collection
Written by CreditorWatch

I have an unidentified charge on my bank account

I searched for a company that I didn’t recognise on my billing statement. Am I on the correct website?
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Written by CreditorWatch
Updated over a week ago

How does CreditorWatch fit in with legal action?

Learn how, when and where CreditorWatch fits in when taking legal action against a business or sole trader.
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Written by CreditorWatch
Updated over a week ago

Is CreditorWatch a debt collection agency?

Clarification around what CreditorWatch is and where it fits into your business
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Written by CreditorWatch
Updated over a week ago

Where do I find defaults I have registered?

Learn where defaults are located once they are lodged.
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Written by CreditorWatch
Updated over a week ago

What document should I upload when registering a default?

Learn about what types of documents can be used as evidence when registering a payment default against a business
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Written by CreditorWatch
Updated over a week ago

Who can see the defaults registered against a business?

Learn about registered defaults, who can see them, and what actions a business can take on defaults registered against them
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Written by CreditorWatch
Updated over a week ago

How long does a default remain on CreditorWatch?

Details on payment defaults registered on CreditorWatch
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Written by CreditorWatch
Updated over a week ago

Can I upload multiple documents related to a default on a business?

Learn about what options in regards to providing evidence are available when registering a default on CreditorWatch
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Written by CreditorWatch
Updated over a week ago

Can I register multiple defaults against multiple businesses?

CreditorWatch has launched a new and exciting system that detects overdue payments that clients can register against, with a single click.
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Written by CreditorWatch
Updated over a week ago

Why do I have a default registered against my business?

Learn about why you may have a payment default lodged against your own business, and what actions are available for you to take.
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Written by CreditorWatch
Updated over a week ago

When should I register a default against a business?

Learn about where and when you should register a payment default against a business.
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Written by CreditorWatch
Updated over a week ago

What happens if a default has now been paid?

Learn about updating the status of registered defaults when either part payment or the full settlement has been received.
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Written by CreditorWatch
Updated over a week ago

How do I remove a business from my WatchList?

Learn about how to remove a business from your watchlist
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Written by CreditorWatch
Updated over a week ago

How long will a business remain on my WatchList?

Learn how long business' will remain on your watchlist.
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Written by CreditorWatch
Updated over a week ago

I have more than one business, do I need an account for each business?

Speak to us online or give us a call to discuss managing credit for multiple business'
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Written by CreditorWatch
Updated over a week ago

Can anyone see which businesses I have in my WatchList?

Learn about your own watchlist, who can see it, and why your privacy is important to us.
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Written by CreditorWatch
Updated over a week ago